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Nextstudent Efas Trained to Deliver Premier Service in Student Loan Industry

NextStudent, the Phoenix-based premier education funding company, assigns every customer a personal Education Finance Advisor (EFA) to direct them through the student loan process. This personalized attention ensures that every borrower receives the highest level of customer service and latest financial aid information available.

NextStudent’s Education Finance Advisors not only answer questions and provide guidance through the often confusing student loan process, but they also empower borrowers with the knowledge they need to make the financial decisions that best meet their college goals and objectives.

Parents and students often spend hours devising strategies to fund their college education dreams. With tuition costs rising just about every year, even parents who planned and saved for their child’s education find that there is a funding gap. NextStudent is a federal student loan provider, certified by the Department of Education to fund and provide federal student loan consolidation loans including Stafford Student Loans and PLUS Student loans. NextStudent’s Education Finance Advisors not only help student loan borrowers through the federal student loan process, but also inform them on other college loan options to bridge the “tuition gap” between savings and federal aid.

Certified in Excellence

When it comes to choosing a federal college loan provider, students and their parents have many options. The distinguishing factors between lending institutions are the incentive packages and level of customer service they offer. Reputation is key when choosing a quality student loan provider, so be sure to get all incentive packages sent in writing. If a company won’t do that, they most likely will not honor the package. NextStudent always will honor agreements in writing because it stands behind the facts it proliferates.

Education Finance Advisors at NextStudent make college funding simple. EFA candidates attend a four-week education finance training course that includes both classroom and supervised on-the-job training. In order to obtain NextStudent certification, EFAs in training first must score a 90 percent or higher on the NextStudent Student Loan Compliance test and go on to six months of on-the-job training in four areas: NextStudent’s Federal PLUS Student Loans, Stafford Student Loans, Private Student Loans and Federal Student Loan Consolidation.

NextStudent’s Department of Quality Assurance

All Education Finance Advisors are monitored by the NextStudent Quality Assurance Department on a weekly basis to ensure that their level of service meets company standards and upholds NextStudent’s industry reputation as a premier funding company.

NextStudent’s commitment to the highest standards of customer service is supported by the company’s dedication to educating borrowers about the “College Funding Cycle,” and is backed by some of the most advanced student loan technology on the market. From the Scholarship Search Engine for free money to obtaining your college loans, NextStudent’s personal Education Finance Advisors are certified to help customers make the best decisions when it comes to funding their college education.

NextStudent believes that getting an education is the best investment you can make, and it is dedicated to helping you pursue your education dreams by making college funding simple. Learn more about student loans and student loan consolidation at NextStudent.com.


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